When will I expect my order?
Once you place an order it will take 1-2 working days to dispatch and then will be sent 48 hours tracked with Royal Mail.
Can I return my item/s?
If the item is faulty or damaged you can return within 14 days of receipt.
What if my item is damaged?
If your item is visibly damaged on delivery please do not accept the parcel. If you don't realise this is damaged until it is delivered please email firstname.lastname@example.org we will need a picture of the damage and you will need to package this up to send back to us. Once this is received a replacement will be sent. We will provide you with the address.
Are your products 100% natural?
Some of the 100% natural products may contain a very small percentage (less than 0.1%) of the safest non natural preservative currently available. Unfortunately, there are no truly effective natural preservatives available for every type of formulation.